Challenge:

Design & implement first 360° Leadership Feedback process that aligned with the organization’s performance management system
(North American restaurant chain)

Solution:

Collaborated with the internal HR team to design survey items that measured leadership behaviors that brought to life the organization’s vision & values.  Designed & implemented supporting process that maximized executive ownership and resulted in measurable behavioral change. Orientation process included web-based education sessions for all survey respondents to minimize time investment and cost. Facilitated Executive Team workshops to introduce the process, and to distribute and interpret individual and team 360° Feedback reports, along with individual coaching for development planning and follow-up.

Challenge:

Automate corporate leadership feedback process & equip  regional internal administrators 
(global business process outsourcing company)

Solution:

Collaborated with internal HR staff to expand ex...